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Customer Reviews
CREATIVE TOUCH FLORAL
Local Coeur D Alene, ID florist
Average Customer Rating: 4.4 of 5 stars. (128 reviews)
Date: May 25, 2023
Name: Suzan M

State/Province:ID

The arrangement was beautiful and lasted 10 days....
Date: May 18, 2023
Name: Jeannette H

State/Province:ID

Nice colorful arrangement!
Date: May 15, 2023
Name: Linda A

State/Province:ID

Flowers were very nice everything was just as described on the website and delivery driver was helpful as well getting them in the house. Thank you
Date: Apr 14, 2023
Name: Linda G

State/Province:ID

Great service! Will definitely use again.
jo's Reply:
Date: Apr 14, 2023, 12:47 pm

thank you !!
Date: Apr 05, 2023
Name: Paul W

State/Province:CA

I bought the flowers my sister-in-law, in memory of the one year since my Brothers passing. When she received them she immediately called me to let me know just how beautiful they were. They were so big and so beautiful. So many different kinds of flowers and the colors. She went on and on. So Thank You for such a great service. She lives in North Idaho and I'm in Southern California.
jo's Reply:
Date: Apr 05, 2023, 11:58 am

thank you for the nice review, we are so happy you were both happy with the flowers!!
Date: Feb 20, 2023
Name: Sabrina P

State/Province:ID

BEAUTIFUL!
Date: Jan 30, 2023
Name: Amy S

State/Province:ID

WOW!!! I am not sure there’s any other word for their customer service. I ordered an arrangement for my daughters birthday. It was beautiful I have to say. I had picked out one that had daisies because they were her dads flower. The arrangement did not have daisies, but when I called the lady who answered was AMAZING. She apologized and said she would get some daisies in and take them to my daughter the next day. THANK YOU. I will not order from anyone else.
Date: Sep 21, 2022
Name: Kris B

State/Province:WA

Someone took the time to call and leave a message that they couldn’t match the exact arrangement that I chose. Really appreciated the heads up. The arrangement they delivered was better than the one I picked out. I will keep coming back. Thank you Kris
Date: Jun 20, 2022
Name: Tanya C

State/Province:ID

Beautiful Flowers, Friendly service, great prices!
Date: May 31, 2022
Name: James F

State/Province:CO

Nice job and thanks again.
Date: May 30, 2022
Name: Stacey D

State/Province:ID

Beautiful flowers!
Date: May 25, 2022
Name: Jordyn W

State/Province:ID

Beautiful flowers that stayed fresh for almost two weeks. I loved the style and colors, very vibrant and perfect for my spring birthday bouquet!
Date: May 19, 2022
Name: Sherri F

State/Province:ID

:)
Date: May 18, 2022
Name: Lisa K

State/Province:PA

Mom was very happy with her flowers and their long life. The last I heard, they were still very pretty at 11 days from delivery. Thank You!
Date: May 12, 2022
Name: Jeannette H

State/Province:ID

Flowers were ready on time and are beautiful!
Date: May 10, 2022
Name: Jeannie J

State/Province:ID

Flowers are always very fresh & arrangements are beautiful.
Date: May 08, 2022
Name: Vickie P

State/Province:ID

Lovely flowers
Pam's Reply:
Date: May 09, 2022, 12:47 pm

Thank you!
Date: Apr 01, 2022
Name: Cecilia S

State/Province:WA

Very easy to work with. Called to say they did have a certain flower color. The arrangement was still beautiful. Will order again in the future
Date: Mar 15, 2022
Name: Cesar M

State/Province:WA

I put an order in last minute for a very good friend of mine. Creative touch floral did an amazing job putting it together and being able to deliver it in the same day to make more special.
jo 's Reply:
Date: Mar 15, 2022, 1:30 pm

thank you !
Date: Feb 23, 2022
Name: Elena N

State/Province:ID

I was surprised with a beautiful bouquet of lilies and roses in a nice pot. Beautiful indeed! I did not order them but wanted to share how gorgeous it is!
Date: Feb 17, 2022
Name: Caleb P

State/Province:MT

Creative Touch did a wonderful job of delivering a beautiful flower arrangement for me on Valentines Day. The note I requested was handwritten and the delivery person messaged me to verify the exact location to leave the delivery upon arrival. Top notch customer service. I'd recommend highly
Date: Feb 16, 2022
Name: Wendy R

State/Province:ID

Beautiful arrangement, excellent service.
Date: Feb 02, 2022
Name: Wendy R

State/Province:ID

You did an amazing job! I have always been leary of online ordering. My friends were so pleased with their arrangement. They sent me a picture and the quality was BEAUTIFUL! I will definitely be using you again!!!
Date: Jan 21, 2022
Name: John G

State/Province:ID

First time ordering and will definitely order again.
Date: Jan 18, 2022
Name: Angela M

State/Province:ID

I do believe that the flowers were prettier in person than they were on the website picture. Great value, beautiful product, happy customer!!
Date: Jan 13, 2022
Name: Danielle B

State/Province:WA

This florist went over and above! The flowers were delivered in a snow storm and the choice of flowers were stunning gf!! My aunt, 80th bday, had never seen such a beautiful bouquet of flowers! Thank you!
Date: Dec 20, 2021
Name: Phyllis W

State/Province:ID

Very fresh and beautiful just as picture showed.
Date: Oct 29, 2021
Name: Ashley L

State/Province:CA

I ordered my Grandma a plant for her birthday and the shop added a little balloon for her! She was so excited because she hasn't received a balloon in so many years.
Date: Oct 07, 2021
Name: Shayla M

State/Province:ID

It was so easy to order online and the flowers were beautiful! I would highly recommend!
Date: Sep 05, 2021
Name: Judy S

State/Province:ID

Flowers were beautiful and as pictured
Date: Aug 07, 2021
Name: Justin M

State/Province:ID

I've used Creative Touch twice, both times they and their bouquets were absolutely top notch. They will be my go to from now on.
Date: Jul 26, 2021
Name: Joan C

State/Province:WA

The arrangement was very beautiful & flowers stayed fresh for a long time.
Date: Jul 23, 2021
Name: Orrin N

State/Province:ID

AMAZING!! This place is by far is one of the best floral shops. I bought the designer's choice for my wife's birthday, and the flower they picked where beautiful and say my wife said "Make her feel special" They were one of the best arrangement I have seen in a very long time. Highly recommend Creative Touch! Thank you!!!
Date: Jul 08, 2021
Name: Collin G

State/Province:CO

I ordered flowers for the funeral of a former military member, and I was very specific what I wanted to say on the card. The lady I talked to on the phone was extremely helpful and attentive to my wishes. The flowers were beautiful and delivered on time. I highly recommend Creative Touch Floral.
Date: Jul 02, 2021
Name: Richard E

State/Province:ID

The sender didn't quite have the full address, but Creative Touch made sure the delivery was successful. Highly recommend.
Date: Jun 10, 2021
Name: Nanci A

State/Province:ID

The flowers for my mother in law were absolutely beautiful and lasted a very long while and stayed beautiful. The roses actually bloomed and were amazing. I will be doing all my flowers from Creative Touch from now on. Hands down the longest lasting flowers!
Date: May 30, 2021
Name: Susie J

State/Province:ID

Most beautiful arrangement ever
Date: May 21, 2021
Name: Jason G

State/Province:ID

Was a little nervous about ordering flowers for the first time from here and having them design the bouquet and I would have no idea what it would look like. But the flowers I had sent to my mother and wife were absolutely perfect. Loved the email updates of the delivery being made. Thank you
Date: May 03, 2021
Name: gale m

State/Province:NY

Ordering flowers from NYS..was a bit worried flowers would not be up to par..they were..service was great! Delivered on time... will continue to keep this as my Idaho Florist!
Date: Apr 26, 2021
Name: Ryver T

State/Province:ID

They didn't shave exactly what I was looking for but got in touch with me asap and found something that worked.
Date: Apr 21, 2021
Name: Keira G

State/Province:ID

Absolutely beautiful flowers and arrangement! The order was just what we requested and exceeded expectations. Thank you!
Date: Apr 19, 2021
Name: Becky S

State/Province:ID

Flowers were beautiful. Delivered on time Thank you !!
Date: Apr 16, 2021
Name: Elise J

State/Province:WA

The arrangement was stunning. It was a gift for someone special and it brightened up their easter.
Date: Mar 30, 2021
Name: Stephanie S

State/Province:OR

Everything went very smooth! Will order again.
Date: Feb 04, 2021
Name: Kerri T

State/Province:ID

Creative Touch Floral delivered the bouquet I ordered within two hours. The gorgeous flowers made my sister's hard day brighter!
Date: Jan 27, 2021
Name: John H

State/Province:ID

5 star
Date: Jan 19, 2021
Name: Amber W

State/Province:VA

Thank you so much for being accommodating for delivery changes. My mom was very happy and surprised to be able to have her birthday flowers delivered to her during her chemotherapy treatment.
joann's Reply:
Date: Jan 19, 2021, 1:22 pm

you are so welcome ,i'm glad we could help you with this for your mom !
Date: Jan 06, 2021
Name: Erin E

State/Province:OR

Excellent customer service
Date: Dec 26, 2020
Name: Peggy M

State/Province:ID

Very beautiful centerpiece delivered right on time.
Date: Dec 09, 2020
Name: Kenneth W

State/Province:WA

Customer service at it's best. Thank You!
Date: Nov 11, 2020
Name: Rebecca H

State/Province:ID

The website was very user friendly. It was delivered in a timely fashion and the recipient was thrilled!
Date: Oct 23, 2020
Name: Helen H

State/Province:ID

I was lucky enough to receive not 1, but 2 flower arrangements for my birthday! They were both so gorgeous! Beautiful combination of colors and very fresh. Made my day! Sent photos to the senders and they were extremely satisfied with their purchases. Thank you!
Date: Oct 22, 2020
Name: Janice P

State/Province:NY

Great service, quick delivery and beautiful work.
Date: Oct 02, 2020
Name: Jaci G

State/Province:ID

Speedy and timely service- good quality
Date: Aug 14, 2020
Name: KELLY G

State/Province:FL

easy ordering, lovely arrangement!
Date: May 11, 2020
Name: Diane R

State/Province:ID

Beautiful & still alive
Date: May 08, 2020
Name: Maggie L

State/Province:ID

Really beautiful combination of flowers and colours.
Date: Apr 13, 2020
Name: Jackie and Terry S

State/Province:ID

Beautiful, fresh flower arrangement!
Date: Apr 11, 2020
Name: Teresa S

State/Province:UT

Top notch service during a difficult time due to COVID-19.
Date: Mar 30, 2020
Name: Chris M

State/Province:WA

Gorgeous.loved being able to view arrangements and pick one.wish you were in Spokane
Date: Jan 23, 2020
Name: Luke S

State/Province:ID

Wonderful bouquet, it was delivered promptly and exactly as the webpage described. Very happy with the service.
Date: Jun 12, 2019
Name: Randall T

State/Province:OR

Great communication and service along with beautiful flowers.
Date: Mar 14, 2019
Name: Leslie T

State/Province:ID

Excellent service. I got a call letting me know that there would be a flower substitution asking my opinion on what would be a good alternative flower. Reasonable prices.
Date: Feb 28, 2019
Name: Bruce W

State/Province:ID

Perfect
Date: Dec 24, 2018
Name: Arthur W

State/Province:ID

My girlfriend love the flowers that you guys made for her birthday.
Date: Dec 14, 2018
Name: Dannica D

State/Province:WA

You guys did a great job and got a last minute order out for us. We greatly appreciate it.
Date: Nov 26, 2018
Name: Margaret H

State/Province:CO

My sister and hubby loved the arrangement. It lifted their spirits after my Mom's passing. The extra little bird's nest topped it off, as my Mom loved little birds. Thank you for your special little extra touches when it meant the very most to my family!
Date: May 31, 2018
Name: Fairy Tales Flowers B

State/Province:CA

Thank you for taking care of this order and sending a delivery confirmation. We will definitely send orders to you again!
Date: Feb 28, 2018
Name: Todd I

State/Province:ID

Service was great flowers were beautiful
Date: Jan 26, 2018
Name: Kevin R

State/Province:WA

Even better than expected. The flowers were beautiful, the delivery timely and the reaction was even better than expected.
Date: Nov 29, 2017
Name: Kacy J

State/Province:ID

The most beautiful flowers I've ever seen! Great customer service.
Date: Feb 28, 2017
Name: Christopher W

State/Province:ID

Flowers were very nice but several lillies never bloomed even with vase full of water. But I'm happy with purchase.
Date: Aug 11, 2016
Name: Teri J

State/Province:ID

Excellent service - thank you!
Date: Jul 04, 2016
Name: Pauline D

State/Province:ID

The flowers are great ( as always ), the big stuffed bear was a great surprise and candy an extra bonus. Good job.
Date: Jan 07, 2016
Name: israel M

State/Province:BC

EXCELLENT CUSTOMER SERVICE NO MATTER IF LOCAL OR INTERNATIONAL CUSTOMER!! I JUST LOVED IT!! A HUGE DIFFERENCE COMPARED TO OTHERS ON THE SERVICE :) VERY PLEASED!!!
Date: Dec 26, 2015
Name: Kathi D

State/Province:ID

I received the flowers on the 14th and as of today, the 26th, most of them are still healthy.
Date: Dec 17, 2015
Name: Kdee L

State/Province:ID

Absolutely beautiful! Loved the design and choice of colors.
Date: Dec 05, 2015
Name: Tricia S

State/Province:WA

Ordering was easy, they delivered timely - left it on the porch but then called to make sure recipient knew it was there which was nice, (still not a great scenario if the flowers would have had to spend too much time on the porch though). The recipient was very pleased with the bouquet and the description of what they received matched what was expected from the order. Recipient commented that this bouquet lasted longer than any other flowers received for the occasion.
Date: May 22, 2015
Name: Jeremiah M

State/Province:ID

wonderful, thanks!
Date: Mar 19, 2015
Name: Chris W

State/Province:ID

These were great. They stayed fresh for well over a week and some were still blooming 5 days after she received them. Very nice. Highly recommended.
Date: Mar 18, 2015
Name: Alicen W

State/Province:AZ

I sent these flowers to my mom for her birthday, and was nervous about doing an online order, but they were fantastic! It was easy, and the flowers were gorgeous. They were blooming 10 days after she received them. I am very happy with my experience and will be using this in the future.
Date: Feb 17, 2015
Name: Nicole C

State/Province:ID

Wonderful flowers. Great job! I will come back.
Date: Dec 18, 2014
Name: Kathi D

State/Province:ID

Beautiful arrangement and vase. Nicely done! It is amazing to see tulips and other summer flowers in December.
Date: May 24, 2014
Name: Joan P

State/Province:CA

I ordered flowers on-line for my mother-in-law. She exclaimed they were the most beautiful flowers she has ever received! Thank you so much for making her Mother's Day special.
Date: May 23, 2014
Name: Carole J

State/Province:BC

Excellent service. Delivered as requested. Recipient was delighted with her arrangement & chocolates. Thank you.
Date: May 05, 2014
Name: Gail h

State/Province:CA

I didn't get to see the arrangement but my daughter in law said they were beautiful.
Date: Feb 16, 2014
Name: Linda B

State/Province:ID

Have been using CT for a few years. Always excellent.
Date: Aug 21, 2013
Name: Marrion N

State/Province:ID

I ordered these flowers on-line in Idaho for my dear aunt's funeral in South Dakota, so I did not see them. I do know they were delivered on time and my mother told me they were beautiful. If they were half as lovely as the photo, they must have been beautiful.
Date: Feb 11, 2013
Name: Carole J

State/Province:BC

Excellent & fast delivery service.Bouquet was a gift. Recipient was absolutely impressed.
Date: Feb 02, 2013
Name: Dana J

State/Province:NY

Arrangement was beautiful! My parents loved it for their anniversary. Had a slight issue with the delivery - but all was handled very sweetly and with great customer service. Thanks!
Date: Sep 08, 2012
Name: geraldine k

State/Province:FL

I ordered the Smiley Face with the candies in it as a floral arrangement... I ordered for my daughter for her Birthday and she was so happy which makes me a happy person.. Great Job !!!! I am so glad that I picked you to send the arrangements... Thank You
Date: Dec 24, 2011
Name: Nancy

State/Province:ID

My flowers were beautiful! They were fresh and the arrangement was georgious. Thanks!
Date: Sep 26, 2011
Name: ELIZABETH L

State/Province:CA

I ordered these flowers on-line in California for a funeral in Idaho, so I did not see them. I do know they were delivered on time and that the person received them. If they were half as lovely as the photo, they must have been beautiful.
Date: Nov 18, 2010
Name: Wendy L

State/Province:ID

OMG! Absolutely fantastic service. I ordered a peace lily plant for my Mom coming home from the hospital. Mom called right away and went on and on about the plant...how beautiful it was, how big it was, shiny leaves and so many flowers. And I just ordered the small one!! You went above and beyond and now you are my florist for all my family up north. Thank you so much!!!
Date: May 03, 2010
Name: Doreen N

State/Province:IL

I have been using Creative Touch Floral for several years now since I moved to Illinois. The girls are always so very friendly! Even though I only call a few times a year, they remember my mom and know where she lives; and, they remember that my mom is very unstable on her feet and it takes her awhile to get to the door. I have been so appreciative of their service and kindness!!!
Date: Sep 01, 2009
Name: Tyler H

State/Province:ND

I was very impressed with the service I got. I ordered online from a separate state and was a little leary (spelled right? haha) I've done this before, but not through Creative Touch. The quality of the product was very good, unlike my other experience. The recipient absolutely loved it. :) And she should, lol, because she's going to be my wife someday. Thanks again for the outstanding service.
Date: May 04, 2009
Name: Bryant E

State/Province:ID

Date: Feb 01, 2009
Name: barb c

State/Province:SC

the girl on the phone was so friendly and helpful,she totally went out of her way to help me and to get exactly what i wanted for the arrangment and to get them delivered at a certain time. prices were best in town. i will certainly use them again
Date: Jan 04, 2009
Name: Patricia

State/Province:ID

The service was good. Considering all the snow that had fallen in the area, it was nice to know the store contacted the homeowners to find out when they could try and deliver the flowers and when they would be home.